Support Center

How to Access Your Purchased Guides

Last Updated: Jan 29, 2016 08:18PM AEDT

Didn't get a Link to your Purchase?

When you purchase through, you will receive an email message from us containing a link to your premium guide. Normally, it should arrive in your email inbox within a few minutes after completing your transaction. However, there are times when delays in receiving the automated email can be experienced.  This is usually beyond our control.

Instead of waiting for the email to arrive, you can already access your premium guide by logging into your locker. Just go to, click on Log In from the top menu, and log into your locker.


Once you're in, you should immediately see your purchase in the Premium Content area. Click on the premium content thumbnail to access the download or video page.


Try to access your purchase guides now. Log into your locker using this link

If you cannot locate the guide your locker, contact
Customer Support.


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