Support Center

How to Solve Blurry / Low Quality Videos

Last Updated: Jan 04, 2016 08:33PM EST
All our videos are in high resolution HD quality. If the video is blurry or of low quality, it can be one of two things:

 

1. HD is turned off

Make sure HD is turned on by ensuring that the HD icon is turned blue.




 



 

The HD icon is located at the lower right corner of the video screen.



 


 

2. Video has just started loading.

All streaming videos can start off in a low quality version and adjusts to a higher quality after a few seconds. After ensuring that HD is turned on, best to wait until it loads.














 

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