Support Center

How to Access Your Purchased Guides

Last Updated: Apr 29, 2019 11:46AM AEST

Didn't get a Link to your Purchase?


To access your purchased guides, just go to Photzy.com, click on Log In from the top menu, and log into your account.

You may also use this link to login: https://members.photzy.com/users/sign_in

If you're a first time customer, you should be able to do this even without setting up an account. An account will be setup for you automatically using the email address you've used in the checkout page once you complete your first purchase. Just reset your password first: https://members.photzy.com/users/password/new




Important Note: Make sure to use the email address you've used in the checkout page to login. If you've used a different email address in the checkout page from the one you normally use to login, you won't see your purchase in your usual account. Log off the site then log in again using the email you've used to checkout.  

Once you're in, choose the category to which your product belongs. Products are either Cards, eBooks, Courses (video), and Others (Presets, Textures, etc). You will find your product under the correct category. Click/tap on the product thumbnail to access the product download page.


 

If you cannot locate the product in any of the categories, contact Customer Support.









 

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